Privacy Policy

Privacy Policy

Introduction

Welcome to https://4wheel-parts-brownsville.rgv4x4shop.com (hereafter referred to as “4wheel-parts-brownsville,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://4wheel-parts-brownsville.rgv4x4shop.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions with our websites and services by authorized users.
  4. Communications initiated by us, including newsletters, emails, telephone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage, over which we have no control.

Processing Activities

This policy outlines our practices regarding the processing of personal data in the following scenarios:

  1. User Accounts: When you create an account with us or use our services as an authorized user.
  2. Website Visitors: If you visit our websites linked to this Privacy Policy.
  3. Communications: Upon receiving communications from us, such as newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Order history, product details, and shopping preferences.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
  8. Social Media Information: Details from social media platforms when you interact with us through them.
  9. Product Information: Search history, product recommendations, and interactions with our online store.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers who assist in data collection. Additionally, third parties may share personal data with us for specific purposes, governed by their respective privacy agreements.

Cookies

We employ cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its core functionality.
  2. Preference Cookies: Remember user preferences, language settings, and ad choices.
  3. Analytics Cookies: Track website usage and gather analytics to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods vary based on the type of data and its usage:

  • Financial transaction data is typically retained for a period of 7 years due to legal and tax requirements.
  • Order history may be kept for up to 5 years to support customer service and dispute resolution.
  • Personal information associated with user accounts is stored until the account is deactivated or deleted by the user.

Upon request, we can assist in deleting or deactivating your account and associated data.

Your Rights (Depending on Your Location)

The privacy rights of our users are of utmost importance to us. Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: The ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the use or processing of your personal data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions regarding privacy, data security, unsubscribe requests, or to exercise your rights as per the above section, please contact us: